Fourth Titan book hits shelves

1 Comment

1. Paul Rudoff

   Posted December 1, 2006 at 10:16 PM

   Now if only Amazon.com would re-add it to their site, then all would be right with the world. I was just forced to buy it from MileHighComics.com and pay the extra shipping, whereas I would have paid NO shipping at Amazon and it could have been included as part of a larger order.

   Amazon deleted the listing that they once had up and gave me a stupid pre-written answer as to why (see e-mail below). By deleting the listing, they prevent third-party sellers from offering the book through Amazon.com.

   Also, does anyone know if there will be any more Real Ghostbusters books published by Titan, or are these four going to be the only ones? I haven’t heard anything back from Titan yet.

   ===========================================================
   Date: Sat, 18 Nov 2006 05:00:37 -0800 (PST)
   Subject: Your Amazon.com Inquiry
   From: “Amazon.com Customer Service”
   >
   > I am writing about two items that used to be on your U.S. website, but were
   > deleted for no apparent reason. The two items listed below are not only
   > available for purchase on your international websites, but are available
   > for purchase from many of your U.S. competitors (see examples below).
   >
   > — The Real Ghostbusters: This Ghost Is Toast! – by Dan Abnett (BOOK)
   > US: http://www.amazon.com/exec/obidos/ASIN/184576143X/ (DELETED)
   > UK: http://www.amazon.co.uk/exec/obidos/ASIN/184576143X/
   > COMPETITOR:
   > http://www.milehighcomics.com/cgi-bin/backissue.cgi?action=list&title=67748427559
   > PROOF OF BOOK’S NORTH AMERICAN RELEASE: http://www.protoncharging.com/ghostbusters/archives/000605.shtml
   >
   > — Ghostbusters II (Widescreen Edition) (1989) (DVD) [2006 release]
   > US: http://www.amazon.com/exec/obidos/ASIN/B000E33W26/ (DELETED)
   > CA: http://www.amazon.ca/exec/obidos/ASIN/B000E33W26/
   > COMPETITOR: http://www.deepdiscountdvd.com/dvd.cfm?itemID=COL014123
   >
   > I would greatly appreciate it if you would add these items back onto your
   > website, as I’d not only like to purchase the book, but I’d also like to
   > add links to both items on my Ghostbusters website. Thanks.

   Thank you for writing to Amazon.com with your comments.

   I will be sure to pass your message on to the appropriate department
   in our company for consideration. Customer feedback like yours is
   very important in helping us continue to improve the selection and
   service we provide.

   Unfortunately, our supply of some items is limited and these products
   sell out quickly.

   I am very sorry that you were not able to place your order before our
   supply ran out.

   We do not know if this item will be available for purchase on our web
   site in the future. For this reason, the item is currently not
   listed on our web site.

   I would suggest checking our web site from time to time to see if
   this item has come back in stock or if it is available from another
   seller through Amazon.com Auctions (http://auctions.amazon.com).

   In addition to a wide selection of items, one of our aims at
   Amazon.com is to provide a convenient and efficient service; in this
   case, we have not met that standard.

   I am truly sorry that we were not able to fulfill your expectations
   for this level of service. I hope that you will give us another
   opportunity to prove the quality of our service to you.

   [...]

   Best regards,

   Thilak.R
   Amazon.com Customer Service
   ===========================================================